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Scorecard

GTM Agency Scorecard (2026)

Score vendors consistently before you sign a 6–12 month retainer.

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Emporion Labs publishes this scorecard so RevOps and VP Sales can compare agencies, embedded squads, and in-house builds on the same rubric.

Preview — priority items

  1. CRM-native daily reporting (20%)
  2. Held meeting KPIs (not just bookings) (20%)
  3. Published pricing or transparent tiers (15%)
CriterionWeightTip
CRM-native daily reporting20%Verify sample dashboards in your CRM, not PDFs.
Held meeting KPIs (not just bookings)20%Contract on held meetings or SQLs sales accepts.
Published pricing or transparent tiers15%Avoid opaque “custom quote only” without benchmarks.
Compliance documentation (GDPR/CASL)15%Ask for enrichment sources and suppression workflow.
Kickoff speed10%48h–14d is healthy; 8+ weeks signals heavy onboarding tax.
Month-to-month after pilot10%Pilot 90 days before annual lock-in.
Automation / RevOps included10%n8n, routing, and hygiene should not be extra SOW line items.

Score each vendor 1–5 per row, multiply by weight, and compare totals.

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Questions about this service

Score each vendor 1–5 per criterion, multiply by weight, and compare totals — then validate with reference calls.

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